Corrupted parts after executing an exploded view in assembly

Dear all,
Has one of you experienced the following?
A customer created a fairly simple assembly of a chair, which mostly contains sheet metal components.
The assembly was built from approx. 20 components and after creating an exploded view, 4 of them got corrupted by the command.
When opened from the assembly or directly in the file of the component the system jumps in exploded view mode and can’t quit from it to get to the history and regular ribbons layout
It starts with the message that it can’t create an exploded view, which is logical, since it is a part.
After exiting the error the part shows up in the exploded view mode without any option to get out of it.
So the part can be considered as lost if you don’t have revision backups from before the exploded view action.

Best regards,
Luurt
error
exploded frozen

See attached pictures

What version Luurt?
Cheers _Paul

HI luurt4c:

My suggestion is to create a new component, copy the modeling tree features of the problem parts and paste them into a new file!

1 Like

Hi Paul,

I think the latest one:
afbeelding

Cheers!
Luurt

Hi Liangfen,
Indeed, that works fine.
In single mode with a new file, in multi object mode which is used by this customer, you can create a new part object and with insert external part with history, the issue is solved to.
Then deleting the corrupt one and rename the new one,
However, it is some work to fill in all the attributes from the original part to the new one for the pdm application.

Best regards,
Luurt

Hi luurt4c,

I see that you managed to create new parts from the corrupted ones. I just don’t understand how you did it. How do you get access to any of the data from the parts? I am just stuck in exploded view limbo.
Your last comment doesn’t make much sense to me, unfortunately.
Thank you in advance!

Andreas

Hello Andreas,

It was a problem that was connected to the version of ZW3D.
I still have the original files on my computer, but 2023 sp version opens them without any issues, so, I can’t record a video of the procedure.
But If I recall well, it should be possible to add a new part in the (multi object) file by clicking the Plus sign on the part tab at the left side of the name.
If that works, you can use the insert external part command in the import ribbon under the tab “data exchange”
afbeelding
Do the import with full history and you will have added a copy of the corrupted part to the file.
In single part mode, use the same trick by opening a new file next to the bad one and also use the insert part option.
In my case I was able to get it listed and selected.
But, as I wrote, in my copy of 2023 sp the entire problem has vanished.
So, if you don’t have it installed, please try it.
If this happens in 2023 sp on your computer my solution may simply not work.
You can send your file to luurt@4cccc.nl if you like.
Cheers,
Luurt

Hi luurt,

THANK YOU.
I already had the sp installed, so that didn’t fix my problem, but it is so nice to know, that I can do the external part trick. I really appreciate your detailed answer!

Best regards,
Andreas